Community Engagement Role

Main responsibilities

  • Community outreach and trainings: establish and maintain relationships with communities, organize

information sharing sessions and electricity-related trainings for customers, acting as a knowledgeable

representative of Yoma Micro Power during all engagements

  • Site identification: Identify sites for community electrification, visit rural villages for surveys and data


  • Customer service: Provide assistance and excellent customer service to all community customers
  • Team coordination: Respond to requests from other teams, participate in coordination meetings and

foster collaboration with other teams to ensure flawless workflow

  • Data collection and reporting: collect and maintain customer information up to date, collect village-level

data and prepare reports and updates for the management to inform project/service design


Required experience, skills and attributes

  • 2-5 years or more of professional experience in customer-facing roles in private sector energy companies,

banking, microfinance or other product/service companies

  • Previous experience in and understanding of Myanmar’s (rural) electricity sector is an advantage
  • Basic IT skills to use online databases and remote monitoring tools
  • Great communicator in Myanmar language, English at conversational level
  • Confident in presenting in front of large audience as well as senior management and explain complex

technical terminology in plain terms

  • Problem-solver, solution-seeker with positive and proactive approach to challenging situations
  • Active learner and able to maintain focus over ongoing multiple tasks and activities
  • Willingness to travel up to 50% of time all around Myanmar

Send your CV and a short accompanying cover letter, preferably in both English and Myanmar language,

explaining why you would be a great fit for this role to with the Subject line:

“Community Engagement”. The deadline for applications is 17 January 2021.

We welcome applications from all qualified candidates regardless of race, ethnic origin, religion, age, gender,sexual orientation or disability. Female candidates are strongly encouraged to apply.

Please note that candidates submitting plain CVs and applications without a proper cover letter might not be advanced to the next stages of the application process.






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